WE BUILD THE UNGLAMOROUS PART
The layer everything
else stands on.
Infrastructure for companies whose product is not infrastructure. You will never see it. That is the point.
What we build
Three things, done properly, instead of nine done adequately.
Platform
The boring, load-bearing middle: queues, storage, identity, deploys.
Scale
Making something that works for a thousand work for a million.
Recovery
Backups somebody has actually restored from, in an exercise you watched.
9
Engineers
0
Salespeople
11yr
Oldest client
4h
Median response
Why we started
Four minutes, and no slides.
HOW WE WORK
The person who writes it runs it
No handover to an operations team who were not there. Whoever built the thing carries the pager for it.
- Fixed monthly fee, no change requests
- Your infrastructure, your accounts
- Everything documented as it is built
Running underneath
The year on call
Measured across every service we carry the pager for.
Uptime across all services 99%
Twelve months rolling
Pages answered inside 5 minutes 96%
Day or night
Incidents with a written follow-up 100%
Every one, published to you
Deploys that did not need a rollback 94%
Across about 4,000 of them
What it costs to have us underneath you
| What you get | Build | Build and run | Run only |
|---|---|---|---|
| Monthly | 14,000 | 19,500 | 8,500 |
| On call | Business hours | 24/7 | 24/7 |
| Response target | 4 hours | 15 minutes | 15 minutes |
| Infrastructure in your accounts | Yes | Yes | Yes |
| Documented as it is built | Yes | Yes | Inherited |
| Notice to stop | One month | One month | One month |
Start with a conversation
Tell us what breaks at three in the morning.
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